Serena, a former biology teacher at Sunnyslope High School, is in charge of keeping the machine operating smoothly and efficiently. She is basically a task master, doing the work of three people.
Vendors need to be paid, new employees must get hired, oriented and trained, and the IRS and various insurances general contractors work with must be informed of the workings of our company.
There are no unimportant tasks, but the tasks are many, and Serena holds the business together as operations manager.